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Reservation
- Tickets can be purchased online or on-site until the start of the screening.
- Reservations can be made through the MEGABOX website, app, or ticket kiosks. On-site ticket counters are not available.
- Ticket cancellations are possible until 23:59 the day before the screening. We appreciate your understanding as this policy aims to prevent no-shows and illegal reselling.
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On-time Screening
- Films are screened on schedule in accordance with festival policy.
- Entry to the screening venues is allowed starting 10 minutes before the screening time, and entry will be restricted 20 minutes after the screening begins.
- Late entry is permitted between films during short film collections.
- Please remain in your assigned seat throughout the screening. Changing seats is not permitted.
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Food and Drink
- To maintain a pleasant viewing environment, strongly scented or noisy food and alcoholic beverages are not permitted.
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Prohibition on Photography
- Please turn off all electronic devices such as mobile phones and smartwatches.
- The use of cameras and recording devices is strictly prohibited.
- Photography, video, and audio recording during the screening are not allowed.
- Any unauthorized recordings may be deleted to prevent copyright infringement.
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Ticket Possession
- Entry is allowed only with a valid mobile or printed ticket, including for free screenings.
- If using a badge-issued ticket, the badge must be presented upon entry.
- Captured images of mobile tickets are not accepted for entry.
- Tickets cannot be reissued or refunded for personal reasons (e.g., loss, damage, traffic delays, incorrect screening time or venue).
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Age Restrictions
- Children under the age of 4 are not permitted to attend screenings, even when accompanied by a guardian.
- Films rated "19 and over" are restricted to viewers aged 19 or older. (Those born in 2006 or earlier are eligible for entry.)
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